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CHUAN SPA

Relax and revitalise with a choice of spa treatments. Inspired by the five elements and Traditional Chinese Medicine, Chuan Spa is a sanctuary where your mind, body and soul connect to rediscover its source.

OPERATING HOURS

10am to 11pm daily

FIND US

Level 8, Cordis, Hangzhou, Sci-Tech City

COVID PRECAUTIONS

We make every effort to ensure the safety and well-being of our guests and employees.

DO YOUR PART

Wear a face mask or a face shield except during strenuous exercises
Sanitise your hands regularly
Sanitise immediately after a workout or treatment
Fill in a health declaration form
Check temperature

WHAT WE ARE DOING

Sanitising equipment and facilities after every use
Sanitising guest contact areas after every use
Re-arranging floor plans to meet local guidelines
Providing hand sanitisers for guest usage
Therapists are wearing face masks and face shields

OUR TEAM

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I always want to deliver heartfelt service to our guests by caring about their health, mental status and releasing the fatigue for them.

RUBY, THERAPIST
CONTACT SPA
MEMBERSHIP OPTIONS
CHUAN MING
  • All spa treatment enjoy 45% off on menu price
  • Treatment made at the same day while joinning the membership will be free of charge (One time only and Menu price is below 1500 RMB, excluding facial)
  • Valid members can enjoy 15% off on food and beverages up to 6 pax during the membership period (excluding expensive seafood and alcohol, and not applicable for service charge and tax)
  • Every Tuesday is for member day, extra 10% off can apply for treatment apart from membership regular discount.
  • Chuan SPA member can enjoy complimentary parking up to 4 hours in one day
CNY3,000
Per Year
CHUAN QI
  • All spa treatment enjoy 50% off on menu price
  • The treatment will be complimentery on the day when puchasing the membership (price below 1500 yuan, excluding facial)
  • 15% off food and beverages for groups of up to 6 guest (excluding seafood and alcohol)
  • Two times of 60 minutes Chuan Harmony Massage for free of charge
  • Every Tuesday is a member day, another 10% discount on the basis of the corresponding membership card discount
  • Chuan SPA member can enjoy complimentary parking up to 4 hours in one day
CNY5,000
Per Year
CHUAN SPIRIT
  • All spa treatment enjoy 60% off on menu price
  • Treatment made at the same day while joinning the membership will be free of charge (One time only and Menu price is below 1500 RMB, excluding facial)
  • Valid members can enjoy 15% off on food and beverages up to 6 pax during the membership period (excluding expensive seafood and alcohol, and not applicable for service charge and tax)
  • Two times of 90 minutes Chuan Stone Therapy Massage for free of charge
  • Every Tuesday is for member day, extra 10% off can apply for treatment apart from membership regular discount.
  • Chuan SPA member can enjoy complimentary parking up to 4 hours in one day
CNY10,000
Per Year

* Terms & Conditions apply. Please contact our Spa Concierge for more details.

THE FIVE ELEMENTS

Chuan Spa treatments are guided by the Five Elements Theory. We select the appropriate Chuan product for your treatment by identifying disharmonies amongst the five elements within you, helping you achieve inner balance and harmony.

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WOOD

Your element is WOOD, which governs our sense of sight, tendons, ligaments, liver, and gall bladder. You tend to experience feelings of anger and depression. You may also prefer mornings, spring seasons, windy days, sour flavours, and the colour green.

FIRE

Your element is FIRE, which governs our speech, tongue, heart, blood vessels, and small intestine. You tend to feel joy and overexcitement, with possible mood swings. You may also prefer afternoons, summer seasons, warm days, bitter flavours, and the colour red.

EARTH

Your element is EARTH, which governs our sense of taste, mouth, lips, muscles, stomach, and spleen. You tend to worry and overanalyse. You may also prefer mornings, late summers, humid days, sweet flavours, and the colour yellow.

METAL

Your element is METAL, which governs our sense of smell, skin, hair, lungs, and large intestine. You tend to experience feelings of sadness and grief. You may also prefer nighttimes, autumn seasons, dry days, pungent flavours, and the colour white.

WATER

Your element is WATER, which governs our sense of hearing, scalp, bones, kidneys, and bladder. You tend to experience feelings of anxiety and fear. You may also prefer afternoons, winter seasons, cold days, salty flavours, and the colour black.

FIND YOUR ELEMENT
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Your element is WOOD, which governs our sense of sight, tendons, ligaments, liver, and gall bladder. You tend to experience feelings of anger and depression. You may also prefer mornings, spring seasons, windy days, sour flavours, and the colour green.

cdbca-the-five-elements-fire.jpg

Your element is FIRE, which governs our speech, tongue, heart, blood vessels, and small intestine. You tend to feel joy and overexcitement, with possible mood swings. You may also prefer afternoons, summer seasons, warm days, bitter flavours, and the colour red.

cdbca-the-five-elements-earth.jpg

Your element is EARTH, which governs our sense of taste, mouth, lips, muscles, stomach, and spleen. You tend to worry and overanalyse. You may also prefer mornings, late summers, humid days, sweet flavours, and the colour yellow.

cdbca-the-five-elements-metal.jpg

Your element is METAL, which governs our sense of smell, skin, hair, lungs, and large intestine. You tend to experience feelings of sadness and grief. You may also prefer nighttimes, autumn seasons, dry days, pungent flavours, and the colour white.

cdbca-the-five-elements-water.jpg

Your element is WATER, which governs our sense of hearing, scalp, bones, kidneys, and bladder. You tend to experience feelings of anxiety and fear. You may also prefer afternoons, winter seasons, cold days, salty flavours, and the colour black.

FIND YOUR ELEMENT

FOR A PERFECT CHUAN EXPERIENCE

We recommend you book your treatment in advance to secure your preferred day and time.

Inform us at least 6 hours in advance of your scheduled treatment booking time if there are any changes.

Arrive at least 30 minutes before your scheduled appointment time to check in and enjoy the facilities.

Use a valid credit card and telephone number to reserve any treatments and packages.

Give us at least 6 hours notice to cancel or amend any reserved treatment.

For cancellations or amendments made with less than 6 hours notice, 50% of the full treatment fee will be levied.

For no-shows, the full treatment fee will be levied.

     

    Day spa users with a minimum spend of CNY800 can enjoy the use of all facilities at Chuan Spa

    – including the swimming pool, Fitness Centre, steam room, hot tub, and snail shower.

     

All day spa users who book a treatment can enjoy 4 hours of complimentary parking.

The perfect gift for all occasions, our spa gift vouchers are available for any of our treatments and packages.

We offer a range of packages to suit all requirements.

Please contact the Chuan Spa Concierge for groups of over 5 people.

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ARRIVAL

Complete a brief questionnaire to determine which treatment is best suited to your needs.

Please inform our Spa Concierge if you have any health concerns.

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GET READY

We recommend you shower before your treatments and enjoy the therapeutic benefits of our wet facilities – herbal steam room and sauna.

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INDULGE

If you have enjoyed a body treatment, we suggest you leave the oils on your skin for up to 2 hours before taking a shower so your skin can fully absorb it.

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STAY HYDRATED

Please remember to drink fluids, especially water, during and after your time at Chuan Spa Health + Wellness.

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COMFORT COMES FIRST

Please inform our therapists at any time if you are uncomfortable or require anything during your treatment.

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VALUABLES

We recommend you leave valuables in your room or at home, as we do not assume liability for any valuables.

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SPA WEAR

We provide disposable underwear for your privacy. Keep them on during all body treatments.

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TRIM AND TIDY

We recommend that gentlemen shave a few hours before any facial treatment to prevent discomfort.

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SAFETY

If you are pregnant or have any other condition that you feel we should be aware of, please inform our Spa Concierge and your therapist.

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DISCONNECT

Mobile phones are not permitted in any of our treatment rooms or relaxation lounges. In all other areas, please place them on silent.

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MINIMUM AGE

The Spa and Health Club are available for guests aged 16 or above.

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GRATUITIES

Gratuities for good service are at the guest’s discretion.

NOTE: Gambling, smoking and alcohol consumption within Chuan Spa Health + Wellness and the Health Club area are strictly prohibited. Smoking is also not allowed by the swimming pool. Please refrain from drinking any alcoholic beverage at least 3 hours before your treatment.

 

The therapist reserves the right to terminate the treatment if he/she feels the guest’s behaviour is undesirable.