Policy

Policy

Find out all the policy information you need to assist you during your stay at Cordis, Hong Kong.

Check-In/Check-Out Policy

The hotel’s standard check-in time is 3:00pm and check-out time is 12:00 noon.

Identification Requirement Policy

We ask for all guests to provide valid photo identification, such as an international passport, Hong Kong or Macau ID card upon check-in.

Non-Smoking Policy

Smoking is strictly prohibited throughout the whole hotel.

If you do smoke in your room, a minimum fee of HK$1,500 will be assessed to restore the room to its original smoke-free condition.

Pet Policy

With the exception of guide dogs, pets of any kind are not allowed inside the hotel premises.

Credit Cards

We accept American Express, China Union Pay, Diners, Mastercard and Visa.

Electronic Payment Policy

We accept WeChat pay and Alipay for bill settlement.

Quiet Hours

To provide a quiet sleeping environment for all our guests, our hotel’s quiet hours are from 11:00pm to 7:00am.

Overnight Visitor Registration

All visitors to guestrooms from 11:00pm to 6:00am will be required to register with their identification details at Reception.